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FSPHP Performance Enhancement and Effectiveness Review (PEER™) Frequently Asked Questions

Can I speak with someone at FSPHP to better understand the process?
Yes! FSPHP is here to support you every step of the way. We strive to make this a consultative and supportive process. You are welcome to reach out at any time to request a phone call with FSPHP staff to review the steps and ask any questions you may have.

What entities are eligible for a PEER™ program assessment?

  1. Geographic
    The PEER™ program is global in scope. Programs anywhere in the world are eligible to participate.
  2. Occupational Roles Served
    The PEER™ program is exclusively for organizations that provide health program services to healthcare workers in safety-sensitive occupational roles. 

Why Participate in the PEER™ program?

  • To enhance the Physician Health Programs (PHPs) ability to contribute to workforce health and preservation to the benefit of the profession and the public served
  • To utilize FSPHP PHP Guidelines to share best practices, enhance transparency, accountability, consistency, and excellence, and identify other opportunities for improvement
  • To identify opportunities to enhance collaboration between PHPs, organized medicine, legislators, regulatory authorities, and other stakeholders
  • To identify staffing, operational, financial, and other resource needs and allocation to support current and anticipated levels of service
  • To provide recommendations for improving confidentiality protection and preserving a therapeutic alternative to discipline for PHP participants
  • To improve the ability for long-term viability and availability of the PHP
  • To enhance the effectiveness of PHPs
  • To educate staff about policies and procedures through the review process 

What are the Projected Long-Term Outcomes?

  • To provide “accountability, consistency, and excellence” with a baseline for a PHP’s record of enhancing professional health
  • To identify areas that will benefit from improvements
  • To provide a strong foundation for an ongoing commitment to maintaining the quality of services, as well as strategic enhancement to a PHP
  • To develop deeper insight and awareness into the importance of allowing our professionals the dignity to be patients, as well as providers, thereby enhancing patient health and safety 

What are the steps?

1. Prepare your PHP:

  • We recommend that you have the FSPHP PHP Guidelines available for reference; these are available complimentary to all FSPHP PHP Members.
  • Review your policy and procedure manuals.
  • Perform an internal gap analysis to align entity policies with FSPHP-PEER™ Criteria.
  • Perform an internal records review to verify that participant charts reflect adherence to your policies and the PEER™ Criteria and Metrics version 2.0.
2. Preparing your Application:
The application is the most substantial part of the process, as it requires a thorough review and upload of your PHP policies. However, it’s well worth the effort—once completed, you’ll be fully prepared for your onsite review and just steps away from the finish line!
  • Fill in the PEER™ application.
  • Review the template available with the PEER™ application linked above.
  • Organize a folder or inventory containing all required policies and documents that will need to be uploaded during the application process.
  • Start your application online—your progress will AUTOMATICALLY SAVE AS YOU GO. Once all sections are complete, simply click “Submit” to finalize.
  • Submit the application, supporting documents, and review fee.

Once the application has been submitted FSPHP will:

  • Randomly assign an FSPHP PEER™ SME assessor.
  • Request a Conflict of Interest (COI) and Non-Disclosure Agreement from SME assessor.
  • Send a Doodle poll to schedule the assessment (onsite or via web conference).
  • FSPHP-PEER™ SME assessor performs the assessment.
  • FSPHP provides a report of the findings.

What does it cost?

  • FSPHP Performance Enhancement and Effectiveness Review ™ (PEER™) Program Criteria and Metrics Version 2.0
    • $399 (FSPHP Members)
    • $599 (Non-members)
  • PEER™ Assessment Fee*
    • $9,000.00 (FSPHP Members)
    • $14,000 (Non-members)
*The PEER™ Assessment Fee (covers the full assessment and includes SME assessor fee and travel expenses – if travel is necessary) 

What are the potential results?
The program’s assessment of the defined criteria is intended to facilitate continual improvement in PHP efficiency and effectiveness. There is no “pass” or “fail”; rather, the PEER™ Report details the SME assessors’ findings, related to opportunities for improvement, and consultative recommendations for closing gaps.

Each metric will be rated as one of the following:

  • CONSISTENT — The entity’s practice aligns with the PEER™ criteria and metrics.
  • INCONSISTENT — The entity’s practice does not align with the PEER™ criteria and metrics.
  • INCONSISTENT WITH NECESSARY VARIATION — The criteria and metrics apply to the entity but do not align with the PEER™ criteria and metrics. It is superseded by opposing rules and/or regulations and/or parent company policy.
  • NOT APPLICABLE — The criteria and metrics are not relevant to the entity’s practice.