Jolie Estes, MS, CAE
Accreditation & Project Specialist
Jolie Estes, MS, CAE serves as the Accreditation & Project Specialist for the Federation of State Physician Health Programs (FSPHP), where she supports the Performance Enhancement and Effectiveness Review (PEER) program and the FSPHP Evaluation and Treatment Accreditation™ (FSPHP-ETA™) Program. In this role, she coordinates application reviews, site visit preparations, and stakeholder communications, leveraging over two decades of expertise in accreditation, compliance management, and nonprofit operations. Jolie also provides support across multiple FSPHP committees and initiatives
Prior to joining FSPHP, Jolie held executive roles with organizations such as the Independent Electrical Contractors (IEC) of Washington, where she served as CEO and Training Director, and Gayle Stewart Enterprises, an international association management firm. She is also the founder of Charity Rising, a consultancy providing comprehensive management support to mission-driven organizations.
Jolie’s career has spanned both domestic and international settings—including service at United States Fleet Activities in Japan—and is marked by her strength in process improvement, quality assurance, stakeholder engagement, and grant administration. She holds a Master’s degree in Psychology from Walden University, a Bachelor’s in Education from the University of Memphis, and the Certified Association Executive (CAE) designation.
Melissa Strok
Executive Assistant & Association Project Coordinator
Melissa serves as a key partner to the Executive Director, providing high-level executive support and assisting with the tracking of association projects and outreach efforts. In this role, she supports the Executive Director’s schedule and priorities, coordinates travel and logistics, helps keep key timelines in view across core initiatives, and supports FSPHP’s visibility by helping to prepare presentations, related materials and communications.
Melissa brings extensive experience in executive administration, project coordination, and association management from roles in mission-driven organizations, including the Society for College and University Planning and the University of Michigan. She is known for her attention to detail, organizational skills, and ability to keep complex projects moving forward. Melissa holds an Associate Degree in Business Administration from Dorsey Business School.
Melissa lives in Michigan with her husband and children and enjoys traveling, cooking, entertaining, and spending time with family and friends.
Shari Centrone, AAiP: MemberClicks Support
Kevin Feldman: Web & IT Support
Jane Resta: Accountant
Tanya Roof: Hotel Contracting
